Issue a refund
Find the original transaction in Sales → Transactions, open it, and choose Refund. Partial refunds are supported on most payment types.
Chargebacks
When a customer disputes a charge, you will receive an email and an alert in the dashboard. Upload receipts, delivery proof, or signed agreements before the response deadline.
Refunds typically return to the customer's card within 5–10 business days depending on their bank.