Get help with Apex devices

Pair a card reader with your phone or tablet

Connect Apex Reader or Flex to iOS, Android, or the Apex mobile app.

Install the latest Apexonepayments app from the App Store or Google Play. Sign in with your merchant credentials.

Bluetooth pairing

Turn on the reader, enable Bluetooth on your phone, and tap Pair reader in the app. Select your reader from the list and wait for the success confirmation.

Test the connection

From the app home screen, tap Take payment and run a $0.01 authorization. Cancel or void the test from Recent activity.

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